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Mis-Sold Catalogue, Store & Credit Cards Advice

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Advice on Mis-sold Catalogue & Store Cards

By David Turner

Repayments on your catalogue card may too high to manage, often forcing you into deeper and deeper debt. This could be the result of a card and credit limit which should never have been provided in the first place.

Published: 12/02/2025 – 11:59 | Updated: 12/02/2025 – 16:10

Motivated by Refunds

💳 MIS-SOLD CATALOGUES, CREDIT & STORE CARDS — IT’S PAYBACK SEASON 💳

🔥 INTRODUCTION

Credit cards, catalogue accounts, store cards — they’re supposed to boost your buying power. But when lenders skip the reality check and hand out high-interest plastic like free samples, they’re setting you up to fail. Costs climb, limits leap, and suddenly your balance is bench-pressing you.

💸 UNAFFORDABLE LENDING

Under FCA Consumer Duty, lenders must match the product to your wallet — not squeeze your wallet dry. When rates sit north of 39% and the only direction is up, paying off the balance becomes a marathon in quicksand. Targeting customers with bruised credit can be fair — if the lender keeps limits low and checks affordability every time. But when they crank that limit without a fresh look at your finances, the “help” turns into a trap.

📈 CREDIT LIMIT HIKES

It starts small. Then, boom — your limit rockets from a few hundred to a few grand. No fresh income check, no affordability review, just a shiny email saying “Congrats, you’ve been upgraded.” That upgrade often shoves borrowers deeper into debt. Lenders have had to pay compensation out for exactly this: refunding every penny of interest and fees added after reckless hikes. If it happened to you, that refund could be your next big win.

⚔️ HOW TO COMPLAIN LIKE A CHAMP

First, gather every shred of proof — your agreement, monthly statements, all emails and texts, plus snapshots of your finances when the limit jumped. Next, hit the lender with a no-nonsense written complaint: spell out the reckless lending, attach the evidence, and ask for interest and charges back. Be aware of their eight-week deadline and if they stall, escalate to the Financial Ombudsman Service. They’re independent, they’re powerful, and they don’t skip leg day.

📊 CREDIT SCORE IMPACT

Firing off a complaint doesn’t dent your credit score — it never hits the file. Only the lender and its sister companies see it. And when you win? Those late-payment scars and default bruises linked to the mis-sold credit must be wiped. Clean slate. Stronger stance. Ready to power forward.

Bottom line: if lenders treated your credit limit like a dumbbell drop, it’s time to lift it back up and make them pay for every rep of financial pain. Collect proof, complain hard, escalate fast — and reclaim your financial muscle.

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Listen up: how this website & forum rolls

⚔️
Know the rules. Own the game.

This site? It’s built for warriors — not whiners. We’re here to arm you with real-world info to help take down financial deals you may have liked. We’ve got over two decades of street-level intel from the claims game and the financial trenches. But hey, we’re not your mum or your money manager — you use our tips at your own risk. You mess it up? That’s on you.


  1. No, this isn’t financial advice. We’re not FCA-regulated suits. We’re not liable if you jump without checking your parachute.
  2. 🛡️
    This is our turf — our views, our words, our battle scars. Take what helps. Leave the rest.
  3. 💰
    We don’t earn a penny from this forum. We’re not selling snake oil. Just helping you dodge the traps we’ve seen a hundred times before.
  4. 🔗
    We link to other sites when it’s useful — but we don’t babysit their content. Click smart.
  5. ⚠️
    This forum’s a free-for-all — anyone can post. Just because it’s here doesn’t mean it’s gospel. Use your head.


✔️

Listen up: How this website & forum rolls


⚔️

Know the rules. Own the game.

This site? It’s built for warriors — not whiners. We’re here to arm you with real-world info to help take down financial deals you may have liked. We’ve got over two decades of street-level intel from the claims game and the financial trenches. But hey, we’re not your mum or your money manager — you use our tips at your own risk. You mess it up? That’s on you.

  • No, this isn’t financial advice. We’re not FCA-regulated suits. We’re not liable if you jump without checking your parachute.
  • This is our turf — our views, our words, our battle scars. Take what helps. Leave the rest.
  • We don’t earn a penny from this forum. We’re not selling snake oil. Just helping you dodge the traps we’ve seen a hundred times before.
  • We link to other sites when it’s useful — but we don’t babysit their content. Click smart.
  • This forum’s a free-for-all — anyone can post. Just because it’s here doesn’t mean it’s gospel. Use your head.